Customer Bill of Rights

Here at Faceskool, we are serious about treating our customers fairly. That is why as a Faceskool customer, you have the right to…

OWN THE DATA IN YOUR ACCOUNT

Our interest in your data ends at keeping it secure and accessible in Faceskool Instance. We do not sell, peek at, or otherwise use your data. It is yours, and that is how every data processor should treat your data. Period.

SECURELY USE FACESKOOL PRODUCTS

In the 10+ years that we have been around, we have never had a data breach. We have a team dedicated to maintaining your account(s) security on our systems and monitoring tools we have set up to alert us to any nefarious activity against our domains.

A REAL SENSE OF PRIVACY

Too many software companies are downright hostile towards the privacy of their customers. Their business often depends on violating it! Not here. We take privacy seriously with our products, and we actively push the industry forward on privacy matters.

FAST AND FRIENDLY PRODUCT SUPPORT

Faceskool support team has people dedicated to answering emails from our customers. Nearly half the team has been at Faceskool for over five years; this is a group of knowledgeable folks who want to help you get the most out of our product. Aside from a few days around the holidays, you will receive same-day service 7 days a week.

CONTROL YOUR DATA

It is your data! You should hold on to it if you decide to leave Faceskool. We have a feature that will let you download every morsel of data from your instance. Owners can also request to see all data in an account, even if they do not have access to it outright.

REQUEST FEATURES AND FEEL HEARD

You can email us anytime to request a feature. Our support team tracks requests so that we can reference them whenever we are considering changes. We also regularly interview customers to learn how we can make Faceskool more useful to people.